Famasia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile apps, and software platform (collectively, the “Services”).
By using our Services, you agree to the terms in this Policy. If you do not agree, please do not use our Services.
We collect data in order to provide, maintain, and improve our Services. The categories of information we collect include:
Account & Profile Information: such as name, email address, phone number, business name and address, user name/password.
Business Data: your inventory records, customer information (names, contact info), sales data, product details.
Payment & Billing Data: payment method details, billing address, transaction history.
Support Information: communications with us, feedback, support tickets.
Usage Data & Logs: details of how you use the Services, pages/features used, device information (type, OS, identifiers), IP address, timestamps.
Cookies and Similar Technologies: to recognize your device, remember preferences, for security, analytics.
If you integrate with third-party services (e.g. payment gateways, analytics tools, cloud hosting), we may receive information from them as required to deliver the Services.
We use your data for the following purposes:
Operating and improving the core POS / inventory / sales management features.
Processing transactions and handling payments and refunds.
Maintaining your account, providing customer support.
Communicating updates, security notices, promotions or service changes.
Analyzing usage to improve performance, features, reliability, and security.
Preventing abuse, fraud, and ensuring compliance with legal obligations.
We will not sell your personal or business data. We share information only under these circumstances:
Service Providers and Partners: with third parties that help deliver our Services (e.g. payment processors, hosting providers, analytics providers), under confidentiality obligations.
Legal Requirements & Protection: when required by law, or to protect our rights, or ensure safety and security.
Business Changes: in case of merger, sale, or acquisition of Famasia, your information may be part of transferred assets.
Your Consent: when you explicitly permit sharing.
We keep your information for as long as necessary to provide the Services, as required to comply with relevant laws, resolve disputes, or enforce our agreements. If you close your account, we may retain some information for these purposes (unless you request deletion where possible).
We use reasonable technical, administrative, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption in transit, access controls, regular security reviews.
However, no method of storage or transmission over the internet is completely secure; we cannot guarantee absolute protection.
Depending on where you are, you may have rights regarding your information, such as:
Accessing the personal or business data we hold about you.
Correcting or updating your data.
Deleting your data (to the extent possible under legal obligations).
Restricting or objecting to certain processing of your data.
Exporting your data in a machine-readable format.
If you want to exercise any of these rights, contact us at contacts@famasia.app.
Our Services are intended for business users, and not targeted at children under 18. We do not knowingly collect information from minors under 18.
Since users or servers may reside in different countries, your data may be transferred to, stored, or processed in countries other than your own. We will take steps to ensure that information is protected in accordance with this Policy and applicable law.
We may modify this Privacy Policy from time to time. We’ll indicate the date of last update. Continued use of the Services after changes indicates your acceptance of the updated version.
If you have questions, concerns, or want to exercise your privacy rights, reach out to:
Famasia
Email: contacts@famasia.app
Website: www.famasia.app